Timbecon Warranty Claim Form

* = Required Fields

Your Name*

Email*

Phone Number

Invoice/Order Number*

Purchase Location

Serial Number (if applicable)

Only required for Sherwood machines

Product SKU / Description

Please provide as much information as possible. What is the issue? What caused the issue?

The more detailed, the better. A precise answer will ensure our customer service team will have the relevant information to assist you promptly.

Reason for claim*

Please attach clear photos and/or videos to support your warranty claim.

Accepted file formats: .jpg,.jpeg,.png,.pdf,.zip,.mp4,.mov

Max file size: 30MB

If you are unable to upload any files please leave a note in the claim field above so we can work out an alternate method.

Attachment 1*

Attachment 2

Attachment 3

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